Standard Warranty: 

All Refurbished Products come with a 1 Year Labor Warranty and 90-Day Hardware Warranty.

  • In the event of a hardware failure within 90 days, the device will be repaired within 3 business days and returned to the customer(some products may require additional time if parts are not in stock). If the device cannot be repaired the customer will be offered a replacement of the same item. 
  • In the event of a hardware failure within 1 year but after the 90 day period, the device will be diagnosed and a quote will be provided with the cost of the parts needed to repair. If customer approves the cost of parts no labor will be charged.

New products/accessories carry the manufacturer warranty.

 

Extended Warranty: 

We offer One year and Two year extended warranty options (these extend the hardware warranty). 
The extended warranty can be purchased anytime within the 90-day hardware warranty period.  Pricing varies based on the device purchase, please discuss with a sales associate for more detail. 

 

Exclusions: 
 

  • Warranty does not cover any software related issues, included problems with updates or spamware. 
  • Products defective due to accidental damaged, liquid damaged, physical damage or power surge are not covered under warranty. 
  • Any tampering or opening of devices to replace parts or complete third party repairs will void any warranty. 
  • No reimbursement will be provided for any diagnostic or repair fees if the customer d