All Refurbished Products come with a 1 Year Labor Warranty and 90-Day Hardware Warranty.
- In the event of a hardware failure within 90 days, the device will be repaired within 3 business days and returned to the customer(some products may require additional time if parts are not in stock). If the device cannot be repaired the customer will be offered a replacement of the same item.
- In the event of a hardware failure within 1 year but after the 90 day period, the device will be diagnosed and a quote will be provided with the cost of the parts needed to repair. If customer approves the cost of parts no labor will be charged.
New products/accessories carry the manufacturer warranty.
We offer One year and Two year extended warranty options (these extend the hardware warranty).
The extended warranty can be purchased anytime within the 90-day hardware warranty period. Pricing varies based on the device purchase, please discuss with a sales associate for more detail.
- Warranty does not cover any software related issues, included problems with updates or spamware.
- Products defective due to accidental damaged, liquid damaged, physical damage or power surge are not covered under warranty.
- Any tampering or opening of devices to replace parts or complete third party repairs will void any warranty.
- No reimbursement will be provided for any diagnostic or repair fees if the customer d