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Warranty | Dynemac

Standard 1 Year Hardware Warranty

All Refurbished Products come with a 1 Year Hardware Warranty included. All purchases come with an OEM warranty card through CPS. Customers MUST register warranty within 30 days of purchase.

  • In the event of a hardware failure within 90 days, customers may bring in the device to Dynemac for service. The device will be repaired within 3 business days and returned to the customer(some products may require additional time if parts are not in stock). If the device cannot be repaired the customer will be offered a replacement of the same item.
  • In the event of a hardware failure after 90 days but within the 1 year period, the customer must contact CPS to file a claim under warranty. CPS will either have the customer ship the item in for repair or transfer them to Dynemac for service.

New products/accessories carry the manufacturer warranty.

Accidents do happen. Purchase an additional 2 Year Accidental Warranty to protect your purchase.

We offer an additional 2 year accidental warranty option available for purchase. The accidental warranty covers everything our great standard warranty does, alongside impact damage, liquid damage, unintentional physical damage, and protection from power surges. The accidental warranty can be purchased with your refurbished product. Pricing varies based on the device purchase, please discuss with a sales associate for more detail. All of our accidental warranties start on day 31, for a possible total coverage of 2 years. Any damages done prior to 30 days are NOT covered.

 

Repair Warranty

All repairs performed by our certified technicians include a 90 day warranty on any fixed or replaced part unless an additional manufacturer warranty is included.

 

Exclusions: 

  • Warranty does not cover any software related issues, included problems with updates or spamware.
  • Products defective due to accidental damaged, liquid damaged, physical damage or power surge are not covered under our standard 1 year hardware warranty.
  • Any tampering or opening of devices to replace parts or complete third party repairs will void any warranty.
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